Terms and Conditions - Garden Maintenance London

Welcome to our Garden Maintenance Services in London. These Terms and Conditions govern your use of our services and outline the obligations and responsibilities between our company and our valued clients.

1. Services Provided

We offer a comprehensive range of garden maintenance services tailored to meet the unique needs of each client. Our services include:

Lawn Mowing - Regular cutting to maintain a neat appearance.
Hedge Trimming - Shaping and maintaining hedges for aesthetic appeal.
Weeding and Pest Control - Managing unwanted plants and pests to protect your garden.
Planting and Pruning - Adding new plants and pruning existing ones to promote healthy growth.

2. Payment Terms

Payment for our services is due within 30 days of invoicing. We accept various forms of payment, including credit cards, direct bank transfers, and online payment methods. Late payments may incur a fee of 5% per month on the outstanding balance.

2.1 Payment Methods

Clients can choose from the following payment methods:

Credit/Debit Cards
Bank Transfers
Online Payment Platforms

3. Client Responsibilities

Clients are expected to:

Provide access to the garden at agreed-upon times.
Ensure that pets and children are kept safe during maintenance activities.
Inform us of any specific instructions or areas of concern prior to service.

3.1 Property Access

Clients must ensure that our team has unobstructed access to the garden. Any delays caused by restricted access may result in rescheduling of services.

4. Cancellation Policy

Clients may cancel scheduled services with at least 48 hours notice. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee of 20% of the service cost.

4.1 Rescheduling

We strive to accommodate rescheduling requests. Clients should contact us as soon as possible to arrange a new service date.

5. Liability

While we take every precaution to ensure the safety and health of your garden, we are not liable for:

Damage caused by unforeseen weather conditions.
Loss or damage to personal property during maintenance.
Pre-existing plant diseases or pest infestations.

5.1 Insurance

Our company maintains comprehensive insurance to cover accidental damage during service. However, clients are encouraged to secure their own insurance for high-value items.

6. Contract Termination

Either party may terminate the contract with written notice. Upon termination, clients are responsible for payment for all services rendered up to the termination date.

6.1 Notice Period

A notice period of 30 days is required for contract termination. Failure to provide adequate notice may result in additional charges.

7. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

7.1 Notification of Changes

Updates to the terms and conditions will be communicated via email or through our official communication channels.

8. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in London.

8.1 Dispute Resolution

We encourage clients to contact us directly to resolve any disputes amicably before seeking legal remedies.

9. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We will not share your information with third parties without your consent, except as required by law.

9.1 Data Protection

All personal data is handled in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

10. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.